Elsevier ClinicalPath Redesign

ClinicalPath, formerly known as Via Oncology, was in need of an update. The previous design needed to be brought in line with Elsevier brand standards, needed to meet accessibility standards, and needed some usability improvements. My UX colleague and I collaborated to bring this new design to life through many iterations, stakeholder meetings, and usability testing.

Methods

UX Critique Sessions
Usability Testing
User Interviews
Stakeholder Alignment Sessions

Process makes perfect.

Iterations and UX Studios generate ideas.

My UX colleague and I worked collaboratively to redesign the full product. We took ownership of different sections and met weekly to have a UX studio collaboration time where we could work together to make sure designs aligned, and to ideate solutions to newly discovered problems.

Stakeholder meetings build alignment.

With a major redesign, many different parties have different priorities. My coworker and I worked to align Product, Commercial, Content, and Technology organizations to make sure the company’s various perspectives were being heard, while making sure that the user was the main focus.

We kept leaders of different teams appraised of our progress, and collaborated with development to make sure our work wasn’t outside of their abilities.

Testing and User Interviews provide user insights.

We worked together to create an interactive, high fidelity prototype that we used to conduct usability tests with oncologists who currently used our product, but had varying experience with it. We tested several different versions in order to understand how usability might differ between them.

refined designs and specifications drive product development.

Based on our usability tests and conversations with oncologists (in addition to internal stakeholders), we adjusted our designs, and created detailed specs for development to reference. We additionally collaborated with the Product Owner to create Jira tickets.

Final Design